w3 Mobile Home dashboard user interview

To increase employee engagement and improve work efficiency, we decided to redesign the Home tab of our app and create a personalized dashboard. After brainstorming with the team, I had some ideas about the dashboard's design, but some questions still needed to be figured out. Before diving into the design exploration, I conducted user interviews to understand user behavior and how they interacted with our app. I aimed to identify their perspectives, preferences, and expectations towards the app.

There are five areas I would like to learn from the interview.
1. Branding: What header is better for the Home tab - Home, w3 Home, w3 and why?

2. Search function on the Home tab:

What did our users expect? If we can’t provide all the tasks quickly due to the feasibility, do they still want to see the search bar? I offered a few ways to display the search bar. Which one do they prefer?

3. Placement of View all meetings option in the calendar section.

4. Section title:
Do we need to have a section title for each section?

5. Quick actions (links):

What kind of quick actions (links) would help their jobs? We had also chosen four items for our MVP. If they could replace any of them, which one(s) would they be? (multiple selection). Among all the given quick links, which one could not be replaced?

Key findings

Detail Finding Highlights

• The App’s branding

• Expectation of the Search

• About Quick actions (links)

Question:
As an IBMer, what kind of quick links/actions would help your job?

Question:•
We have chosen 4 items for our MVP. If you were to replace any of them, which one(s) would they be? (multiple selection)

Next Steps

1. Determine the MVP features (search and quick action items) and discuss with the dev team for feasibility.

2. Finalize the mobile design

3. Work on dark mode screens

4. Sketch iPad horizontal and vertical design