Feature Prioritization
Due to the time and development constraints, I worked with developers and PMs to decide which features should be our MVP on the store POS. Features at the top right section are more important and required the developer to spend less time. They were considered to be built at this time. However, due to the client’s requests, we also chose to build some important features that required more work from the team. As for the reward, it requires a standalone system to support the function. We will build it or integrate other company’s API with our POS at the next phase.
Feature prioritization
This is for POS system
MSCW
This is for POS system
Design Development
2. Product management: Menu item key screen
1.POS: Take Order key screen development
POS Device User Interface
Back office User Interface
Key screens for Back office
Back office Home page
Report Landing page
Product Item page
Inventory page
Customer Self-Order (Tablet)
Outcome
For the stores
With intuitive navigation and a clean design, store cashiers can easily take customers' orders and find menu items without difficulty.
Staff can spend less time on customized cake orders because customers can create them using the self-order tablet.
Store managers can easily order inventory items without paperwork and review their actual stock QTY without missing or duplicating orders.
The store workflow has been streamlined, and staff can focus on serving customers. As a result, store customer service has improved.
For the headquarters
The general manager can stay on top of all the store sales in every aspect.
The general manager can easily create new menu items and categories and modify prices.
The HR manager can manage their employees’ timesheets across all stores without any paper handling.
The inventory department is fully aware of all the stock quality and item waste rates across all stores and approves or edits the orders from stores.
Overall, the back office system has optimized the office workflow and improved the office managers’ work efficiency and productivity.
Product demo
POS: Take Order
Product Management: Add a menu item